Data

“Control alt or delete”: consumer attitudes to data collection and use

“Control alt or delete”: consumer attitudes to data collection and use

Data-dependent technology has become fully integrated in society and is transforming people’s lives. Companies have never known so much about consumers, collecting data from online searches, purchase histories from credit cards, inferred data from social media interactions - the sources are numerous. Discussion of these changes usually leads to a debate on privacy.

In this Comment piece for The Observatory, Caroline Normand, Director of Policy at Which?, looks at how Which? wanted to take a step back from this narrow focus and ask a broader question: how do consumers feel about data collection and its use by organisations in general?

AI, ethics and data: a watershed moment for UK tech

AI, ethics and data: a watershed moment for UK tech

Recent events have led to much debate about the ethical impact of the use of data-driven technology in democratic societies. Sue Daley of techUK argues that the tech sector must not shy away from the complex ethical debate around data usage, otherwise we put at risk the innovation we need to support a thriving society and economy across the UK.